Where to find your tickets

You can access your tickets in your account via the Eventbrite app or website.

The Eventbrite app:

• iPhone: Log in and tap Tickets.

• Android: Log in and tap Profile. Then, find your order and tap Tickets.

The Eventbrite website: Log in and go to Tickets.

Your order confirmation email: When you order tickets on Eventbrite, a confirmation with a link to download your tickets is sent to the email address you entered for the order. If you can’t find it in your inbox, check your junk or spam folder.

If you’re unable to log in

During checkout, Eventbrite creates an account for you using the email address you provide. If you’ve logged in previously and are having trouble, you might need to reset your password.

If you’ve never logged in:

1. Go to verify your email address. Enter the email address associated with your tickets and select Continue.

2. Check your email for a message from [email protected], with the subject line: Activate your Eventbrite account.

3. Open the email and select Set a password.

4. Enter your desired password and select Update password.

5. Accept the Terms and conditions.

Once you’ve verified your email address, you’ll be taken to Tickets in your Eventbrite account, where you can access and manage your order.

If your tickets are missing

There are a few reasons tickets might not appear in your Eventbrite account:

• Different email address: You’re logged into Eventbrite using a different email address than the one you used to place the order.

• Typo in your email address: The email address on your order was misspelled during checkout.

• The organizer disabled PDF tickets: The order appears in your Eventbrite account, but there is no option to print tickets.